Privacy Policy and Terms & Conditions

Privacy Policy

THEO | The Healthy Eating Option Privacy Policy

THEO | The Healthy Eating Option is committed to protecting and respecting your privacy and this policy outlines our processes and obligations in respect of how we collect, use, manage and disclose your personal information.

Personal information is information or opinion which identifies an individual. By using THEO | The Healthy Eating Option website you consent to our collection, use and disclosure of this information in accordance with this policy.

We may change our Privacy Policy by publishing changes on our website and encourage you to check our policy periodically to ensure you are aware of our current Privacy Policy.

Personal information we collect

The personal information we collect from you is what is reasonably necessary for our business functions. Examples of the type of personal information we may collect at THEO | The Healthy Eating Option are:

If you are a candidate for employment we may collect other information as set out in our application forms and during the recruitment process. This may include, but is not limited to, information relating to your employment history, working eligibility rights, suitability for the role you are applying for, and your referee details; and any other data reasonably necessary for our business functions.

How we collect your personal information

You are not anonymous to us when you log in to THEO | The Healthy Eating Option website (‘Site’) or post any content on the Site or any associated forum. To enable us to improve our existing services and to create new service features, we may collect, and share with other users and our service providers, information about the way you use our services, including (but not limited to) the transactions you enter into on the Site. We may collect your personal information when you:

We do not in any way control, and do not accept any responsibility or liability whatsoever for, the disclosure or use of personal information which is voluntarily posted

by you in any publicly accessible area of the Site.

We may also receive and record information from your internet browser and computer, including IP addresses, cookies (see ‘Collection of Device Data including Cookies’ below), software and hardware attributes and your page requests.In addition to data collected from your submissions, We may also collect data on your internet behaviour from Facebook, other social media sites, and other services.

Collection of Device Data including Cookies

Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites and services may not work as intended if you do this.

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. We may use cookies and anonymous identifiers for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on THEO | The Healthy Eating Option's user base, and to improve THEO | The Healthy Eating Option's products and services. As you browse the Site, advertising cookies will be placed on your computer so that we can understand what you are interested in.

How we use your personal information

We collect your personal information for the primary purpose of being able to sell, deliver and promote our products and services to you. We also collect your personal information for the following purposes:

Disclosure of personal information

Your personal information may be disclosed in connection with any purpose to any of the following persons:

Your personal information will not be disclosed other than as described in this Privacy Policy.

Protecting and maintaining personal information

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of administrative and technical measures to protect your personal information.

We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure. However, we cannot guarantee the absolute security of that information, or that our systems will be secure from unauthorised access, modification or disclosure. [All the personal information you provide to us is protected by an encrypted connection]. However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your information will be secure at all times. Transmission of personal information over the Internet is at your own risk and you should only enter, or instruct the entering of, personal information to the Site within a secure environment.

You are entirely responsible for maintaining the security of your account information.

Updating and Accessing your personal information

You can update your personal information at any time by emailing

If you require access to the personal information, we hold about you please email us at We will require proof of identity before we provide you access to your personal information. For most requests your information will be provided free of charge, however we may charge a reasonable fee if you request requires substantial time and effort on our behalf.

How to make a complaint

If you wish to make a complaint about the way we have handled your personal information please contact us by emailing Be sure to include a detailed description of your complaint and your contact information and we will get back to you with-in a reasonable period of time. If you do not believe we have adequately addressed your complaint we will advise you on further steps you can take.

Contact us

For further information regarding our privacy policy or practices, to request access to your personal information or to make a complaint please contact us by emailing

Terms & Conditions

THEO | The Healthy Eating Option Terms & Conditions

This page tells the customer (you/your) the terms and conditions on which THEO | The Healthy Eating Option Pty Ltd ABN 90 642 270 219 and trading as "THEO | The Healthy Eating Option" (we/our/us) will supply to you the products listed on our website (Site), via one of our subscription services (Services). Please read these Terms and Conditions carefully before subscribing to one of our Services or ordering any Products from the Site. You should understand that by subscribing to our Service and ordering any of our Products, you agree to be bound by these Terms and Conditions and any policies stated on the Site. We reserve the right to amend these Terms and Conditions and any policies at any time and your use of the Site following any amendments will represent your agreement to be bound by these Terms and Conditions and policies as amended. We therefore recommend that each time you access the Site you read these Terms and Conditions and policies. Please tick the checkbox in the shopping cart to accept these Terms and Conditions. Please understand that if you do not accept these Terms and Conditions, you will not be able to subscribe to our service or order any Products from the Site.

Summary of Key Terms and Conditions:

By subscribing to THEO | The Healthy Eating Option you are agreeing to all the terms and conditions set out in the full terms and conditions.

All these points are included in the full terms and conditions below, but we wanted to highlight some of the most important ones for you:

Full Terms & Conditions

1. Information about us

2. Service Availability

3. Your Status - By placing an order through our site, you warrant that:

4. How the contract between you and us is formed

5. Acceptance or Rejection of an order

6. Subscription services

7. Subscription Management

8. Change of Details

9. Price

10. Payment

11. Refund Policy

12. Delivery

13. Vouchers and Gift Cards

14. Risk and Title

15. Disclaimer and Limitation of Liability

16. Indemnification

17. Important notice about Linked Websites

18. Transfer of Rights & Obligations

19. Intellectual Property Rights

20. Force Majeure Events

21. Privacy

22. General